Privacy Policy
Introduction
Welcome to https://brain-injury-law-firm-ny.nycinjuryaid.com (henceforth referred to as “Brain Injury Law Firm NY,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of data when you interact with our website, applications, services, and products.
Scope
This policy covers all aspects of our digital presence, including but not limited to:
- Our official website at https://brain-injury-law-firm-ny.nycinjuryaid.com.
- Any mobile applications or software we offer.
- Online services and tools provided by us.
- All pages and sections linked to this Privacy Statement.
Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This policy guides how we interact with users in the following scenarios:
- When you create an account and use our applications or services as an authorized user.
- During your visits to our websites, whether through browsing or interactive sessions.
- Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal data, which include:
- Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
- Payment Information: Transaction details required for processing payments, including cardholder information, billing addresses, and payment history.
- Financial Information: Data about your financial status or transactions, if shared with us during client onboarding or payment processes.
- Purchase Information: Records of products or services purchased from us, including order dates, quantities, and item descriptions.
- Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our mobile applications.
- Location Data: Information about your physical location when you interact with our geolocating services or provide consent for location tracking.
- Feedback: Any comments, reviews, or responses you share with us through surveys, feedback forms, or customer support interactions.
- Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with our services.
- Product Information: Details about products or services you show interest in, view, or purchase on our platform.
We collect this data through multiple channels: user input forms, website browsing activities, interactions with our applications, and automated technologies (e.g., cookies, web beacons). Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.
Cookies
We employ cookies to enhance your experience on our platform and gather analytics:
- Strictly Necessary Cookies: These are essential for navigating our website and using its core functionality. They enable features like login sessions, form submissions, and page rendering.
- Preference Cookies: Used to remember user preferences and settings, such as language selection, display settings, or ad preferences.
- Analytics Cookies: Track website usage, analyze visitor behavior, and provide insights for improving our services. These cookies do not identify individuals personally.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.
Retention and Deletion
We retain personal data based on legal requirements and the purpose for which it was collected:
- Legal Obligations: We may need to keep certain records for compliance with laws, regulations, or internal policies.
- Business Operations: Personal data is retained for as long as necessary to fulfill business purposes, provide services, or support internal processes.
- User Consent: Data subject to user consent will be deleted or anonymized upon request, unless retention is required by law.
Your Rights
Depending on your jurisdiction and local data protection laws, you may have specific rights regarding your personal data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: Ability to rectify inaccurate or incomplete personal data.
- Erasure (Right to be Forgotten): Request for deletion of your personal data, under certain circumstances.
- Restriction: Right to limit the use of your personal data in specific situations.
- Portability: Ability to receive a copy of your personal data in a structured, commonly used format.
- Objection: Right to object to processing activities based on legitimate interests or direct marketing purposes.
- Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.
- Appeals/Complaints: Mechanism to file appeals or complaints with our privacy team regarding data handling.
To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.
Changes to Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be notified through a prominent notice on our website, and updated policy versions will be available upon request.
Contact Information
For any queries related to privacy, data protection, or requests to exercise your rights:
- Email: [email protected]
- Address: [Provide physical address]
We appreciate your trust in our services, and we are committed to protecting your personal information.